Quality Control & Assurance for Construction Supervisors
Description
Quality starts long before the final inspection.
This course gives construction supervisors the practical knowledge to plan, deliver and document quality on site. You’ll clarify the difference between quality control — field inspections and verification — and quality assurance — planning, systems and prevention — and work through a six-step quality management process that follows a project from tender through closeout.
You’ll learn how to put a project-specific quality plan and Inspection & Test Plan (ITP) into action, prepare for and run pre-installation meetings, carry out field quality control, and manage deficiencies through the correct reporting channels. The course also looks at testing, commissioning and handover, along with the role documentation and lessons learned play in improving quality on future projects.
Throughout the course, the focus is on the supervisor’s role in preventing quality problems, reducing rework and making sure expectations are understood and followed in the field.
Topics
- Defining quality in construction
- Quality Control vs. Quality Assurance
- The supervisor’s role in quality
- The six-step quality management process:
- Tender Quality Risk Assessment
- Project Quality Risk Assessment
- Project-Specific Quality Plan
- Inspection & Test Plan
- Deficiency Management
- Lessons Learned
- Supervisor responsibilities under the ITP
- Pre-installation meetings
- Field quality control
- Quality reporting types
- Testing, commissioning and handover
Intended Audience
- Site Supervisors & Forepersons
- Project Managers
- Project Coordinators
- Quality Control & Assurance Staff
Presenter
Chris Erbus, Cobra Enterprises

Chris Erbus is the Senior Director, Operations with Cobra Enterprises. Chris started work in the construction industry as a carpenter and quickly learned he enjoyed managing teams on various types of projects. While completing his apprenticeship, Chris studied at Red River College and completed the Building Construction Technician program, Drafting/CAD and is a graduate of WCA’s Building Supervisors for Tomorrow program. To date he has completed his Gold Seal Certification as Superintendent and his LEED Green Associate accreditation.
Working on many high-profile jobsites and marquee projects, including True North Square, Ikea and the Canadian Museum for Human Rights has helped develop Chris’ skills at schedule development and planning, which is now one of his areas of expertise. He believes the delivery of a successful project, on-time, incident-free and with a high level of quality, hinges on how well-planned it is. He also believes in constant improvement and the need to embrace change, new technology and techniques. Chris helped roll out the Last Planner® System in PCL’s Winnipeg District, has contributed to the development of PCL Manitoba’s Superintendents guide and has worked on other internal Lean initiatives.
Teaching and mentoring is a large part of what Chris does and he enjoys helping others develop their passion for construction. Chris is a judge each year at Skills Manitoba and the Red River College Carpentry competitions to help promote excellence in the trades. Community involvement is also important to Chris and he is involved with the United Way GenNext and regularly volunteers at Winnipeg Harvest. Leading by example is one of his core values.