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Change Order Pricing & Management


In life, change is inevitable. On construction projects, change orders are inevitable.  Did you know that change orders in construction projects are the most significant source of financial increases, disputes and schedule delays for general contractors, subcontractors, owners, and consultants? This course will help you manage change orders, minimize disruptions and maximize profits.

The Change Order Pricing and Management course is a comprehensive and practical guide for managing one of the most critical areas of construction contracting: preparing, pricing, gathering, submitting, negotiating and getting paid for all changes to construction projects. You will gain valuable guidance and working tools for effective change order management, including more than 25 example checklists, forms and letters that combine to create the blueprint for the successful submittal of proposed change order pricing and issuance of change orders.



  • Conditions that create change orders
  • Request for Information (RFI) process - how to leverage RFI’s for answers and changes
  • Supplemental Instructions (SI) – a no cost, no time document and how to manage risk associated with improperly issued SI’s
  • Contractual obligations of change orders
  • Step-by-step change order process, including:
    • Master change control log
    • Managing subcontractor pricing
    • Determining and managing all internal company costs
    • Schedule impact and additional general conditions costs related to the proposed change
    • Compiling and assembling all proposed change costs including internal, external and schedule impact costs
    • Value of comprehensive supporting documentation
    • Submitting proposed change pricing packages
    • Qualifications to add to proposed change order pricing to protect the contractor
    • Managing the consultant and owner review
    • When to raise the flag and issue a “Notice of Delay”
    • Issuing subcontractor change orders
  • Common change order issues
  • Change Directives and the importance of submitting daily labour timesheets and costs
  • “Zero Dollar” subcontractor change orders
  • The cumulative impact of changes and predicting the future impact of current changes


Exclusive to this course is a comprehensive manual used as a reference and guide throughout the sessions. The manual is based on accumulated knowledge gathered over 40 years in the construction industry. It is a valuable and effective tool that contains practical how-tos, checklists and templates and will be a foundation for new processes and procedures back in the office or on the jobsite.

Intended Audience

Owners, senior managers, project managers, project coordinators and supervisors for general contractors and subcontractors who want to learn how to create repeatable and profitable processes for change order management.


Lee Kelly, President, Constructing Minds Inc.

Lee Kelly M.A.A.T.O., P.GSC is Founder and President of Constructing Minds Inc., a company dedicated to providing relevant and applicable training to the construction industry.

Lee has boots on the ground experience. With over 35 years of construction management/general contracting experience under her belt she has gained extensive knowledge and a solid foundation in construction practices, processes and procedures in all contract delivery formats. Lee knows construction because she has built it.

Lee has been a member on the National Gold Seal Committee, has won the Construction Institute of Canada (TCIC) Chancellor’s Award of Excellence and has earned certificates in Teaching and Training Adults and Instructional Design. Her enthusiasm for training makes her a highly informative, interactive, motivated and sought-after trainer from coast-to-coast.

Related Info

WCA Cancellation Policy

WCA will provide a full refund or education credit equal to the amount paid for the course if registration is cancelled two (2) full business days prior to the course start date. Payment is non-refundable for cancellations made within two (2) full business days of the course start date and there will be no transfers to future course dates.

Complimentary substitution of another member of your company/team is welcome right up until the course start time for no additional fee. Please email us at if you require a substitution.

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