Great Communicators Make Great Supervisors

Being a great supervisor starts with being a great communicator. Whether you’re running a site meeting, giving feedback, or resolving a conflict, your ability to listen, speak clearly, and connect with people makes all the difference.

This course will help you strengthen your communication style—both verbal and non-verbal—so you can lead with clarity and confidence. You’ll learn how to actively listen, give feedback that gets results, avoid common communication mistakes, and improve how you communicate in writing.

Topics:

• The communication process and tools used in construction

• Listening techniques and non-verbal communication

• Communicating effectively and adapting your style

• Delivering feedback and negotiating with confidence

• Tips for clear written communication

• Common communication blunders and how to avoid them

Up-and-coming and mid-level Supervisors.

Jaime Mann, Econo Wall & Ceilings Ltd.

Jaime is the founder of The Amaryllis Project, a training, consulting and facilitation firm, specializing in leadership development, executive coaching and personal growth.

As a current partner in a commercial construction company, Jaime has hands-on experience and an in-depth understanding of the industry. She is currently the director of HR and manages all safety programming, and is especially interested in providing an engaging working environment where employees are appreciated and always encouraged to learn and grow.

Jaime graduated from the University of Manitoba with a Psychology Honours degree, and more recently has completed Certificates in both Applied Management and Human Resources Management. She is a certified coach (CPC), and is a practitioner of positive psychology through the Flourishing Center. Jaime is in the process of attaining her accreditation as a Skills for Success Workplace Practitioner^©, as well as her Certified Relational Skills Trainer^© through Workplace Education Manitoba.

Fun facts:

1. Jaime loves animals and is especially committed to winning over her bossy kitty, Missy Elliot.
2. A pan of nachos must *always* be composed of 2 full and complete layers.
3. If loving karaoke is wrong, then she doesn’t want to be right.

EARN YOUR BST CERTIFICATE

This course is part of the Building Supervisors for Tomorrow (BST) program—a certificate series designed to help up-and-coming and mid-level supervisors lead with confidence.

Supervisors today need more than just technical skills. The BST program builds leadership, communication, planning, and people management abilities—giving you practical tools you can use on the job site right away.

To earn your BST Certificate, you must complete the following 10 courses (in any order):

1. Oh Crap, I’m a Supervisor

2. Building High Performance Teams

3. Mental Health on Construction Sites

4. Construction Industry Ethics

5. Effective Meetings & Delegation

6. Conflict and People Management

7. Coaching Skills for Supervisors

8. Leadership for Safety Excellence (delivered by CSAM)

9. Project Scheduling for Supervisors

10. Great Communicators Make Great Supervisors

You can register for courses individually as your schedule allows.