BST: Coaching Skills for Supervisors

Good supervisors don’t just manage—they coach.

In this session, you’ll learn how to use coaching as a practical tool to improve performance, build accountability, and support your crew’s development. You’ll get clear on what coaching really is (and how it’s different from mentoring or discipline), and walk away with strategies you can use right away on-site.

We’ll explore how to coach strong performance, how to tackle performance issues, and how to keep the focus on behaviour—not personality. You’ll also get hands-on practice using a proven coaching model and learn how to handle defensive reactions in a constructive way.

Topics:

• What coaching is (and isn’t)

• Differences between coaching, mentoring, and counseling

• Key activities and qualities of an effective coach

• Coaching to reinforce good performance and address shortfalls

• Using a coaching model to guide conversations

• Handling defensive behaviours

Up-and-coming and mid-level Supervisors.

Pam Grahame, Shop Floor Leadership

EARN YOUR BST CERTIFICATE

This course is part of the Building Supervisors for Tomorrow (BST) program—a certificate series designed to help up-and-coming and mid-level supervisors lead with confidence.

Supervisors today need more than just technical skills. The BST program builds leadership, communication, planning, and people management abilities—giving you practical tools you can use on the job site right away.

To earn your BST Certificate, you must complete the following 10 courses (in any order):

1. Oh Crap, I’m a Supervisor

2. Building High Performance Teams

3. Mental Health on Construction Sites

4. Construction Industry Ethics

5. Effective Meetings & Delegation

6. Conflict and People Management

7. Coaching Skills for Supervisors

8. Leadership for Safety Excellence (delivered by CSAM)

9. Project Scheduling for Supervisors

10. Great Communicators Make Great Supervisors

You can register for courses individually as your schedule allows.